Seasonal Sales Associate - Spring Branch, TX

James Avery Artisan Jewelry; Spring Branch (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

James Avery Artisan Jewelry in Spring Branch, TX is seeking a customer-focused team member to greet guests and assist with their jewelry purchases. You will handle POS transactions, present items, and assist with repairs and gift wrapping.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment. Prior guest service experience is preferred, and consistent meetings help keep store standards high.

Qualifications

• Strong communication and guest service skills.
• Ability to manage multiple tasks and stay organized.
• Willingness to learn and contribute to a positive team.
• Attention to detail and accuracy in transactions.

Responsibilities

• Greet guests and assist with selections and purchases.
• Enter guest data and sales details into POS accurately.
• Present jewelry and restock items as needed.
• Repair, polish or solder jewelry.
• Provide product information using in-store tools.
• Box and wrap items for gift presentation.
• Help achieve store KPIs and adhere to company standards.
• Maintain store presentation and assist with housekeeping.
• Attend required meetings and communicate effectively.

Skills

Guest service

Communication

Time management

Multitasking

Problem-solving

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our Singing Hills location in Spring Branch, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.