Seasonal Sales Associate - Barton Creek - Austin, TX.

James Avery Jewelry; Austin (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

James Avery Jewelry in Austin, TX is seeking a customer-focused associate to greet guests, assist with jewelry selections, and process sales on the POS system. You will wrap gifts, handle engraving/repairs as needed, and help maintain store presentation. The role emphasizes strong communication, organization, and the ability to multitask in a busy retail environment.

The position requires friendly service, product knowledge, and a proactive attitude to support store KPIs and guest satisfaction.

Qualifications

• Experience delivering guest service in retail or hospitality.
• Strong written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Willingness to learn product information and policies.

Responsabilités

• Greet and assist guests with selections and purchases.
• Enter guest data in POS accurately and obtain signatures.
• Present jewelry and manage stock across displays.
• Assist with gift wrapping and packaging for presentation.
• Repair, polish or solder jewelry as needed.
• Meet personal KPI targets and support store goals.
• Support store management with daily tasks and housekeeping.
• Attend required meetings and maintain organization.

Connaissances

Guest service

Communication

Time management

Attention to detail

Description du poste

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our Barton Creek Square Mall location in Austin, TX.

WHAT YOU WILL BE DOING

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

WHAT YOU WILL NEED

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.