Seasonal Sales Associate - Holiday Retail Pro

Five Below; Pittsburgh (Allegheny County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining stocked shelves, and processing seamless checkout experiences at the register.

You’ll greet customers, understand their needs, and promote store events to help drive sales and a positive shopping environment. Key qualifications include being at least 16, flexible scheduling, tech familiarity, and strong

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication skills

Technology literacy

Flexibility

Tools

POS systems

Cash register

Mobile devices

Job description

Five Below is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining stocked shelves, and processing seamless checkout experiences at the register.

You’ll greet customers, understand their needs, and promote store events to help drive sales and a positive shopping environment. Key qualifications include being at least 16, flexible scheduling, tech familiarity, and strong