Seasonal Sales Associate - Customer Service Pro

Five Below; Vincennes (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season, October through January. The role focuses on delivering outstanding customer service, maintaining stocked merchandise, and ensuring smooth checkout experiences.

Candidates should be at least 16, able to handle a flexible schedule, and comfortable using basic technology. The position offers hourly pay starting at $11.00 with opportunities to assist customers, promote store events, and contribute to a high-energy

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Excellent people skills

Sales skills

Good communicator

Customer service

Cash handling

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season, October through January. The role focuses on delivering outstanding customer service, maintaining stocked merchandise, and ensuring smooth checkout experiences.

Candidates should be at least 16, able to handle a flexible schedule, and comfortable using basic technology. The position offers hourly pay starting at $11.00 with opportunities to assist customers, promote store events, and contribute to a high-energy