Seasonal Sales Associate — Holiday Retail Pro

Five Below, Inc.; Lorton (VA); On-site; USD 17,000 - 19,000; Part time

Job summary

Five Below, Inc. seeks a part-time Seasonal Sales Associate to support holiday operations in the United States. You will greet customers, stock and organize merchandise, and provide fast, friendly checkout experiences during the October–January peak season.

You should be comfortable with basic technology, eager to learn, and ready to help drive store sales while delivering exceptional service in a fast-paced environment.

Qualifications

• Must be at least 16 years old and able to work a flexible schedule.
• Excellent communication and customer service skills.
• Comfortable with or willing to learn technology (cash registers, devices).
• Able to engage with customers and handle issues courteously.
• Willing to learn procedures via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexible schedule

Technology literacy

Education

Age 16+

Job description

Five Below, Inc. seeks a part-time Seasonal Sales Associate to support holiday operations in the United States. You will greet customers, stock and organize merchandise, and provide fast, friendly checkout experiences during the October–January peak season.

You should be comfortable with basic technology, eager to learn, and ready to help drive store sales while delivering exceptional service in a fast-paced environment.