Holiday Seasonal Sales Associate — Customer Service Pro

Five Below Inc; Fall River (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Five Below is seeking a part-time Seasonal Sales Associate for the Oct–Jan holiday peak. You will greet customers, assist with product questions, and process transactions on the register. The role emphasizes friendly service, organized merchandise, and a high-energy store presence in a fast-paced environment.

Responsibilities include restocking, promoting events, handling returns/exchanges when possible, and collaborating with teammates to meet store goals. Flexible schedule required.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately.
• Understand and meet customer needs: share product knowledge, answer questions, and offer recommendations.
• Promote store events and promotions: inform customers about events and promotions to drive sales.
• Resolve customer concerns: address issues and offer solutions, aiming for exchanges when possible.
• Communicate needs to management: inform about restocking and feedback in a timely manner.
• Support team and company goals: collaborate to achieve store objectives.

Skills

16 years old minimum

Flexible schedule

Tech-friendly

Good communicator

Customer service oriented

Job description

Five Below is seeking a part-time Seasonal Sales Associate for the Oct–Jan holiday peak. You will greet customers, assist with product questions, and process transactions on the register. The role emphasizes friendly service, organized merchandise, and a high-energy store presence in a fast-paced environment.

Responsibilities include restocking, promoting events, handling returns/exchanges when possible, and collaborating with teammates to meet store goals. Flexible schedule required.