Seasonal Sales Associate — Holiday Part-Time

Five Below Inc; Phoenix (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Five Below Inc is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise organized, stock floors, and ensure smooth checkout experiences.

Responsibilities include greeting customers, identifying needs, promoting events and promotions, resolving issues, communicating restock needs to management, and supporting team goals.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Excellent people skills

Sales skills

Good communicator

Customer service oriented

Professional demeanor

Education

At least 16 years old

Tools

Point of sale systems

Cash register operation

Job description

Five Below Inc is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise organized, stock floors, and ensure smooth checkout experiences.

Responsibilities include greeting customers, identifying needs, promoting events and promotions, resolving issues, communicating restock needs to management, and supporting team goals.