Seasonal Sales Associate: Flexible Hours, Customer Service

fivebelow; Dover (DE); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate in Dover, DE for the holiday season (October through January). You will deliver outstanding customer service, keep merchandise organized, and ensure fast, friendly checkout experiences at the register.

You will join a dynamic team focused on driving sales while maintaining a well-stocked, inviting store. The role is hourly and temporary, with duties including greeting customers, answering questions, and supporting promotions.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator able to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information‑gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct them to merchandise, and offer recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and activities to drive sales.
• Resolve customer concerns: Address issues and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Inform management about restocking, service requirements, and feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Flexible schedule

Tech literacy

Communication skills

Problem solving

On-the-job training

Job description

Five Below is seeking a Seasonal Sales Associate in Dover, DE for the holiday season (October through January). You will deliver outstanding customer service, keep merchandise organized, and ensure fast, friendly checkout experiences at the register.

You will join a dynamic team focused on driving sales while maintaining a well-stocked, inviting store. The role is hourly and temporary, with duties including greeting customers, answering questions, and supporting promotions.