Holiday Sales Associate — Flexible Hours & Fun Team

Five Below; Dover (DE); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below in Dover, DE is hiring part-time Seasonal Sales Associates to deliver outstanding customer service during the busy holiday season (October through January). You will help customers, keep merchandise stocked, and ensure checkout experiences are smooth.

The role involves greeting customers, answering questions, recommending products, restocking, and collaborating with the team to meet store goals. You must be 16 or older, flexible, and comfortable with technology and cash registers.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.
• Able to lift up to 25 lbs and climb ladders as needed.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Customer service

Flexible schedule

Tech-savvy

Problem solving

Tools

Cash registers

Point-of-sale systems

Mobile devices

Job description

Five Below in Dover, DE is hiring part-time Seasonal Sales Associates to deliver outstanding customer service during the busy holiday season (October through January). You will help customers, keep merchandise stocked, and ensure checkout experiences are smooth.

The role involves greeting customers, answering questions, recommending products, restocking, and collaborating with the team to meet store goals. You must be 16 or older, flexible, and comfortable with technology and cash registers.