Seasonal Sales Associate - Fast-Paced, Fun & Flexible

Five Below Inc; Willow Grove (PA); On-site; USD 13,000 - 18,000; Full time

Job summary

Five Below in Willow Grove, PA is seeking a Retail Sales Associate to greet customers, understand needs, and guide them to merchandise while promoting current events and promotions.

You’ll help resolve issues, ensure smooth restocking communication with management, and support team goals, all while delivering friendly, efficient service in a fast-paced environment. Starting at $11.00 hourly, with flexible scheduling.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Technology aptitude

Team collaboration

Flexible scheduling

Tools

Cash register

POS system

Hand-held devices

Job description

Five Below in Willow Grove, PA is seeking a Retail Sales Associate to greet customers, understand needs, and guide them to merchandise while promoting current events and promotions.

You’ll help resolve issues, ensure smooth restocking communication with management, and support team goals, all while delivering friendly, efficient service in a fast-paced environment. Starting at $11.00 hourly, with flexible scheduling.