Seasonal Sales & Customer Service Associate

Five Below, Inc.; Hamilton (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, help keep merchandise stocked, and provide seamless checkout experiences at the register.

The role emphasizes flexibility, basic tech use, strong communication, and the ability to learn on the job. Position starts at $11.00 per hour and offers an engaging, fast-paced retail environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly; acknowledge customers and provide assistance.
• Understand and meet customer needs by sharing product knowledge and making recommendations.
• Promote store events and promotions to drive sales.
• Resolve customer concerns by offering alternative solutions and aiming for exchanges when possible.
• Communicate needs to management about restocking, service requirements and feedback.
• Support team and company goals to contribute to a positive work environment.

Skills

Flexible schedule

Tech familiarity

Strong communication

Customer service

Problem solving

On-the-job learning

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, help keep merchandise stocked, and provide seamless checkout experiences at the register.

The role emphasizes flexibility, basic tech use, strong communication, and the ability to learn on the job. Position starts at $11.00 per hour and offers an engaging, fast-paced retail environment.