Seasonal Sales Assistant

Detroit Tigers, Inc.; Lakeland (FL); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

Ilitch Sports + Entertainment is seeking a Sales Assistant to support the Lakeland Sales Team in prospecting, selling, activating, and servicing group ticket accounts and sponsorships, including hospitality packages and events. You will provide top-tier service to guests and clients and assist with renewals and lead generation.

The role requires a Bachelor's degree or equivalent, sales or customer service experience, excellent communication and organizational skills, and proficiency with

Formación

• Bachelor’s degree in related field or equivalent combination of education & experience considered.
• Sales and/or customer services experience is a strong plus.
• Excellent interpersonal, phone and organizational skills.
• Ability to self-motivate.
• Excellent verbal communication skills.
• Strong writing skills.
• Excellent knowledge of Microsoft Word & Excel; plus, database management skills.
• Bilingual in Spanish a plus.

Responsabilidades

• Assist in renewal of existing ticket and corporate partners.
• Conduct daily cold calls to prospective clients.
• Support Lakeland Sales Team with ticket and sponsor fulfillment and activation.
• Update and maintain customer database.
• Generate new leads and creative ways to sell ticket packages and sponsorships.
• Coordinate with sales team and ticket office for ticket/hospitality needs.
• Provide excellent customer service to all clients.
• Handle incoming calls from sales prospects and existing clients.
• Research and prospect new sales leads.
• Take on game-day duties including tarp duties, airport transportation and mascots appearances.

Conocimientos

Sales experience

Customer service

Interpersonal skills

Phone skills

Organizational skills

Verbal communication

Written communication

MS Word

MS Excel

Database management

Bilingual Spanish

Educación

Bachelor’s degree or equivalent

Herramientas

Microsoft Word

Microsoft Excel

Database management

Descripción del empleo

Job Summary

The Sales Assistant will be responsible for working under the direction of the Lakeland Sales Team to assist in the prospecting, selling, activating, and servicing of group ticket accounts, hospitality packages, including picnics, birthday parties, suites, etc. as well as corporate sponsorships, all while providing outstanding service to our guests and clients.

Key Responsibilities

Responsible for assisting in the renewal of existing ticket and corporate partners. Conduct daily cold calls to prospective clients. Support Lakeland Sales Team with ticket and sponsor fulfillment and activation. Responsible for updating and maintaining customer database. Work to generate new leads and creative ways to sell ticket packages and sponsorships. Coordinate with sales team and ticket office with any ticket and/or hospitality needs. Provide excellent customer service to all existing and potential clientele Handle incoming calls from sales prospects and existing clients. Actively research and prospect new sales lead Will have game-day responsibilities including but not limited to tarp duties, airport transportation and team/mascot appearances.

Required Knowledge, Skills and Abilities

Bachelor’s degree in related field or equivalent combination of education & experience also considered. Sales and/or customer services experience a strong plus. Excellent interpersonal, phone and organizational skills. Ability to self-motivate. Excellent verbal communication skills. Strong writing skills. Excellent knowledge of Microsoft Word & Excel; plus, database management skills. Bilingual in Spanish a plus.

Working Conditions

Office & Outdoor Stadium Environment Irregular and extended hours including nights, weekends, and holidays The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or nonessential requirements. The Company has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the colleague. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

PRIVACY POLICY

Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations.

Formed in 1901, and a charter member of the American League, the Detroit Tigers have won four World Series and 11 American League Championships. Since being purchased by the Ilitch family in 1992, the club has made two World Series appearances, established record-setting attendance, and played host to the 2005 Major League Baseball All-Star Game. The Tigers have developed a young core of talent through the Major League Baseball Draft, intentional free agency, and player trades, while implementing a long-term strategy focused on sustainable success. In 2022, Chris Ilitch, chairman and CEO of the Detroit Tigers, hired Scott Harris as the club’s President of Baseball Operations.