Seasonal Sales Ambassador - Orland Square

Lush Fresh Handmade Cosmetics; Orland Park (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Lush Fresh Handmade Cosmetics in Orland Park is seeking a Seasonal Sales Ambassador to provide exceptional customer consultations and engaging product demonstrations on the shop floor.

As a part-time, contract team member, you will drive sales, share our brand values, and help create a fun, inclusive atmosphere that keeps customers returning for more. This role emphasizes delivering memorable customer experiences and brand storytelling.

Qualifications

• Customer service experience preferred.
• Ability to communicate product benefits clearly.
• Passion for cosmetics and brand storytelling.

Responsibilities

• Driving Sales: use store data and feedback to exceed sales goals and contribute to overall store performance.
• Customer Experience: deliver world-class service, listen to customers, ask open-ended questions, and showcase products' benefits.
• Building the Brand: educate customers on Lush values and engage with the community to increase store traffic.
• Product Passion: maintain up-to-date product knowledge to confidently recommend options to customers.
• Team Involvement: participate in team development and leverage company resources to improve sales techniques.

Job description

Seasonal Sales Ambassador - Orland Square

Orland Park, Illinois, United States

0-39 hours/week

Contract Role

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!

Responsibilities:

Sales and Customer Experience:

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.

Team Involvement:

• Development: Utilize Lush resources to develop effective sales techniques and product knowledge