Seasonal Ambassador - NorthPark Center

Lush Fresh Handmade Cosmetics North America; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors who excel in product knowledge and customer consultations. You will demonstrate products on the shop floor, engage with customers, and help create a fun, inclusive team environment that drives sales and enhances store operations.

As a Seasonal Ambassador, you’ll educate customers on our values, share knowledge about ingredients and benefits, and provide personalized recommendations to ensure a memorable shopping

Qualifications

• Sales experience in a retail environment preferred.
• Strong customer service mindset and ability to listen and respond to needs.

Responsibilities

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors.
• Building the Brand: Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
• Product Passion: Continually expand product knowledge with ongoing learning and provide informed recommendations.

Skills

Sales

Customer service

Brand education

Communication

Job description

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!

Responsibilities

Sales and Customer Experience

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.

Team Involvement