Seasonal Ambassador - Menlo Park Mall

Lush Fresh Handmade Cosmetics; Edison (NJ); On-site; USD 17,000 - 25,000; Part time

Job summary

Lush Fresh Handmade Cosmetics in Edison, NJ seeks Seasonal Ambassadors to provide expert product knowledge and exceptional customer consultations on the shop floor. You will drive sales, deliver a world-class customer experience, and educate customers on our brand values, including fighting animal testing and ethical buying.

This seasonal role focuses on creating a fun, inclusive team environment, supporting store excellence in sales and operations, and engaging customers with demonstrations and

Responsibilities

• Driving Sales: exceed daily goals using store data and personal accountability.
• Customer Experience: deliver world-class service, listen to needs, demonstrate product benefits.
• Building the Brand: educate on brand values and engage community to attract traffic.

Job description

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!

Responsibilities:

Sales and Customer Experience:

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us