Seasonal Room Attendant - Porches Inn

The Porches Inn at Mass MoCA; North Adams (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Room Attendant to ensure that guests enjoy a clean and welcoming environment. This role involves maintaining high cleanliness standards, making beds, and replenishing amenities, all while providing exceptional service to guests. With a focus on teamwork and attention to detail, you will play a vital role in creating a positive experience for all visitors. If you are personable, enthusiastic, and self-motivated, this opportunity offers a chance to thrive in a dynamic and supportive setting, where your contributions will be valued and recognized.

Qualifications

• Strong interpersonal and organizational skills are essential.
• A positive attitude and outgoing personality is crucial.

Responsibilities

• Maintain cleanliness and organization of rooms and public areas.
• Address guest queries in a friendly and service-oriented manner.
• Assist in various tasks as directed by the leadership team.

Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Teamwork

Job description

Job Purpose:

Room attendant responsibilities include changing towels, making beds, and cleaning bathrooms and public areas. You will also address clients' queries and make sure our rooms are fully-stocked, clean, and inviting at all times.

Essential Duties and Responsibilities:

• Maintain an excellent standard of cleanliness of the property at all times.
• Making beds.
• Replacing used towels.
• Sweeping and mopping floors.
• Cleaning bathrooms.
• To be well organized.
• Refill bathroom amenities.
• Maintain closet inventory in the building you are scheduled.
• To cope with bending, lifting, and moving often.
• Be careful not to knock over or break anything in the rooms.
• To work with people at all levels.
• To follow procedures and pay attention to detail.
• To work well as part of a team.
• Make sure the rooms are ready for 3 PM Arrival.
• Assists in other areas as directed.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular and timely attendance as required by scheduling which will vary according to the needs of the inn and may include weekends, evenings, and holidays.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Comply with The Porches Inn standards and regulations to encourage safe and efficient operations.
• Maintain a warm and friendly demeanor at all times.
• Attend all required meetings.
• Perform any other duties as requested by the leadership team.
• Embrace our CORE VALUES.

Requirements:

Experience: Not required.

Education: Not required.

Skills: Strong interpersonal and organizational skills.

Character: Personable, enthusiastic, self-motivated, and able to work independently. A positive attitude and outgoing personality is essential.

Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, and visual acuity, and may occasionally have to lift and carry up to 40 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, climb or balance, sit, bend, squat, kneel, twist, crouch or crawl, and reach with hands and arms in an office setting. Specific use of speech and hearing to communicate in person and by telephone; vision to read handwritten and printed material and computer screen; and lift moderate weight.