Seasonal Room Attendant- Carpenter Hotel

Hyatt Regency Dfw; Austin (TX); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401K with company match

Free room nights

Friends & Family rates

Paid time off

Headspace wellbeing

Retail discounts

Descrizione del lavoro

Hyatt Hotels Corporation in Austin is seeking a Seasonal Housekeeper for Carpenter Hotel to maintain guest rooms, public areas and back-of-house spaces to the highest standards. You will follow health and safety policies and contribute to a welcoming guest experience daily.

The role requires strong communication, reliability and the ability to work in a fast-paced hotel environment. Benefits include medical, dental, vision, PTO, and employee discounts with Hyatt properties.

Competenze

• High school education preferred.
• One year related experience in hospitality or service industry.
• Ability to read and interpret safety rules and operating instructions.

Mansioni

• Complete an in-room checklist for each assigned room.
• Notify supervisor about rooms needing maintenance or out of order.
• Clean guest rooms, public spaces, exteriors and Back of House daily.
• Maintain inventory of linens, cleaning supplies and guest amenities.
• Keep storage rooms stocked with par levels and items.
• Adhere to safety procedures and complete tasks as directed.

Conoscenze

Communication skills

Conflict resolution

Customer service

English proficiency

Formazione

High school education

Descrizione del lavoro

Seasonal Room Attendant- Carpenter Hotel

Bunkhouse Carpenter Hotel US - TX - Austin

Housekeeping/Laundry

Hourly/Entry Level Employee

Seasonal

Hourly US Dollar (USD) pay basis

Summary

The Opportunity:

A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

The person in this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of company policies, procedures and expectations.

A Housekeeper must develop and maintain the company’s culture, values and reputation in the public eye, and with all team members, guests, vendors and partners.

Who We Are:

Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all-day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall.

The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Key Responsibilities

• Responsible for completing an in-room checklist for each room you are assigned
• Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
• Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
• Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
• Maintain the storage rooms with at least one (1) par clean at all times
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in implementation of special projects
• Maintain a positive relationship with employees and guests
• Maintain constant communication between all departments (i.e. room status)
• Promote and encourage guest name recognition at all times
• Possess knowledge of all guest services and amenities
• Ensure all calls are answered in a courteous, professional and efficient manner
• Maintain a high level of cleanliness and safety in the work area
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and OSHA requirements
• Be familiar with all safety and emergency procedures
• Attend all relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

• High school education preferred
• One (1) year related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of employees or guests

We welcome you:

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.