Seasonal Room Attendant Aspen Sitka

Aspen Sitka; Sitka (AK); On-site; USD 19,000 - 30,000; Part time

Job summary

JL Hospitality Management, LLC is seeking a Seasonal Room Attendant to assist with daily cleaning of guest rooms and to uphold the hotel standards in Sitka. The role requires reliable, on-site work alongside the housekeeping team, with attention to guest needs and proactive communication.

Flexibility for varied shifts, including weekends and holidays, is essential, along with a courteous, safety-conscious approach and adherence to company policies.

Qualifications

• Housekeeping experience is preferred.
• Strong time management and ability to multi-task.
• Excellent communication with guests and coworkers.
• Detail-oriented with a positive customer service attitude.
• Willing to work long hours, weekends and holidays.

Responsibilities

• All associates must provide excellent customer service to our guests
• Work with housekeeping staff to meet guest needs
• Keep work areas clean, neat, and organized
• Report maintenance problems and fill out forms
• Follow cleaning procedures and safety guidelines
• Be on time and ready for shift
• Other duties as assigned

Skills

Customer service

Time management

Communication

Detail oriented

Teamwork

Multitasking

Job description

Job Title: Seasonal Room Attendant

Reports To: Housekeeping Manager

Department : Rooms

FLSA Status: Hourly/Non-Exempt

Job Summary: Responsible for the daily cleaning of the guest rooms. Reports maintenance deficiencies to maintain rooms/suites in compliance with standards.

Responsibilities

• All associates must provide excellent customer service to our guests
• Associates must treat each other with courtesy and respect
• While working associates must follow all company policies and procedures
• Associates must obey all state and federal laws
• Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
• It is imperative to be on time and ready for work at the start of the assigned shift

Duties

• Work with all staff to provide prompt service and customer satisfaction
• Make sound judgments and anticipate issues and opportunities
• Ensure that guests' special needs are met
• Works closely with the housekeeping staff to make certain guest needs are known
• Display effective communication skills and a high sense of integrity
• Keep work areas clean, neat, and organized
• Obtain goals set by Housekeeping Managers
• Ensure that every room is cleaned to the high standards of the lodge and hotel
• Properly stock housekeeping carts
• Report maintenance problems and fill out appropriate forms
• Follow trained procedures of chemical use, cleaning procedures
• Complete team side work
• Other duties as assigned

Requirements

• Housekeeping experience is preferred
• Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
• of a team, with various personalities and cultures, and with a positive attitude
• Self-motivated, detail oriented, and a positive customer service attitude
• Possess time management skills with the ability to multi-task and work efficiently under pressure
• Ability to communicate effectively with coworkers and guests
• Willing to work long hours, various shifts, split shifts, and on holidays and weekends
• Able to make sound judgments and anticipate problems
• Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
• Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
• CPR and/or First Aid training desirable

Physical Requirements:

• regularly required to stand; walk.
• use hands to finger, handle, or feel.
• reach with hands and arms.
• Regularly stoop, kneel, crouch, or crawl.
• regularly lift and/or move up to 20 pounds.
• frequently lift and/or move up to 50 pounds.

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.