Room Attendant Courtyard Anchorage Airport

Courtyard Anchorage Airport; Anchorage (AK); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401K Retirement Plan

Paid personal time off

Leadership and Management Training Programs

Job summary

Courtyard Anchorage Airport is seeking a Room Attendant responsible for ensuring the cleanliness of assigned rooms and suites while maintaining hotel standards. The ideal candidate must possess strong attention to detail and excellent customer service skills.

In this role, you will perform cleaning tasks, manage supplies, and respond to guest requests. We offer competitive benefits like medical coverage, paid time off, and leadership training programs.

Qualifications

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as carts and bags of linen.
• Ability to communicate effectively with guests and associates.

Responsibilities

• Clean rooms/suites, including making beds and cleaning bathrooms.
• Maintain cleanliness of assigned rooms/suites to hotel standards.
• Respond to special requests by guests regarding amenities.

Skills

Customer service

Attention to detail

Time management

Ability to operate cleaning equipment

Job description

Room Attendant

Position Purpose:

Responsible for the overall cleanliness of assigned room/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

The Benefits of Being Part of OUR Team:

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

EXAMPLE OF ESSENTIAL FUNCTIONS

• Check cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens/towels and remove used amenities from room/suite.
• Clean rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room is in compliance with hotel standards.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure room/suite complies with brand standards

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
• Ability to read and recognize room/suite numbers.
• Ability to communicate effectively with guests and associates
• Ability to learn, follow and enforce standards for cleanliness.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.