Seasonal Retail Teammate: Create Welcoming Fan Experiences

Rally House; Pottstown (Montgomery County); On-site; USD 19,000 - 22,000; Part time

Job summary

Rally House is seeking a Teammate for a temporary seasonal role to help during peak periods. You will deliver a welcoming guest experience while supporting sales, merchandising, and operations with teamwork and initiative.

Responsibilities include executing tasks on time, following playbooks, and maintaining a lively, brand-aligned store environment. Prior customer-facing experience is preferred; must be 16 or older.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Merchandising tasks: folding, hanging, replenishment, recovery.
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.

Skills

Clear communication

Team-oriented

Customer service

Time management

Enthusiastic attitude

Sports retail

Job description

Rally House is seeking a Teammate for a temporary seasonal role to help during peak periods. You will deliver a welcoming guest experience while supporting sales, merchandising, and operations with teamwork and initiative.

Responsibilities include executing tasks on time, following playbooks, and maintaining a lively, brand-aligned store environment. Prior customer-facing experience is preferred; must be 16 or older.