Seasonal Retail Team Member

The Michael's Companies; Florence (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Michaels Companies in Florence, SC is seeking a store team member to deliver friendly customer service, help customers find products, and ensure a fast, accurate checkout experience. You will unload trucks, stock merchandise, and maintain planograms to keep aisles well organized.

This role requires standing for long periods, lifting items, and a flexible schedule including nights and weekends. Applicants must be at least sixteen years old and able to work in a climate-controlled retail

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and perform lifting and stocking tasks.
• Comfort with cash handling and quick checkout.
• Flexible schedule including nights, weekends, and early mornings.
• Must be at least sixteen (16) years old or older per policy.

Responsibilities

• Provide friendly customer service and help customers locate products.
• Operate cash register and ensure fast, accurate checkout.
• Assist with unloading trucks, stocking shelves, and maintaining planograms.
• Support store recovery, stock replenishment, and in-stock maintenance.
• Follow SOPs and company policies; contribute to a safe, well-organized store.

Skills

Customer service

Retail experience

Cash handling

Job description

Store - Florence, SCDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.* Help customers shop, locate products, and provide them with solutions* Provide a fast and friendly checkout experience; execute cash handling to standards* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments* Educate customers on the Voice of Customer (VOC) survey* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)* Participate in the truck unload, stocking, and planogram (POGs) processes* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store* Perform Store In Stock Optimization (SISO) and AD set duties as assigned* Support shrink and safety programs* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members* Cross trained in Custom Framing selling and production**Other duties as assigned****Preferred Knowledge/Skills/Abilities****Preferred Type of experience the job requires*** Retail and/or customer service experience preferred**Physical Requirements****Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Lifting heavy boxes and accessing high shelves by ladder or similar equipment* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**Michaels requires all team members in this role to be at least sixteen (16) years or older.