Seasonal Retail Specialist: Warm Service, Strong Sales

Macy's; Monroeville (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Employee Assistance Program

Paid time off

Job summary

Macy's is looking for a Retail Selling Colleague who delivers warmth, product knowledge, and personalized service on the sales floor and in fitting rooms. You’ll help customers find great products, answer questions, and drive satisfaction through authentic hospitality.

You’ll stay informed on arrivals, promos, and store goals, while keeping the sales floor clean, organized, and inviting. This role emphasizes teamwork, reliability, and a customer-first mindset to achieve targets and loyalty.

Qualifications

• Strong customer-service mindset and ability to engage shoppers.
• Proven sales-minded approach with goal attainment.
• Clear communication and a friendly, helpful attitude.
• Ability to work with others in a fast-paced retail floor.
• Availability for weekends and varying shifts.

Responsibilities

• Assist customers on the sales floor with product knowledge.
• Maintain clean, organized selling space and stock areas.
• Process transactions and support loyalty programs.
• Collaborate with teammates to reach daily sales targets.

Skills

Customer service

Sales skills

Communication

Teamwork

Flexibility

Job description

Macy's is looking for a Retail Selling Colleague who delivers warmth, product knowledge, and personalized service on the sales floor and in fitting rooms. You’ll help customers find great products, answer questions, and drive satisfaction through authentic hospitality.

You’ll stay informed on arrivals, promos, and store goals, while keeping the sales floor clean, organized, and inviting. This role emphasizes teamwork, reliability, and a customer-first mindset to achieve targets and loyalty.