Seasonal Retail Sales Pro — Customer Delight & Goals

Macy's; Fresno (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services while meeting sales goals. You’ll support a clean, inviting shopping space and share loyalty benefits to enhance the customer experience.

The role emphasizes warmth, product knowledge, and personal approach to turn visits into memorable moments, with full-time hours and weekend shifts as part of the schedule.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Understand and communicate effectively with customers, co-workers, and supervisors
• Be comfortable communicating and collaborating with customers and colleagues
• Reading and understanding employment policies and safety rules/procedures in English

Responsibilities

• Greet customers and engage in personal conversations to build relationships and drive sales
• Keep the sales floor clean, organized, and inviting and recover the floor and fitting rooms as needed
• Explain Loyalty program benefits and ensure customers have what they need while ending interactions politely
• Support merchandise moves and update signage and pricing as required
• Collaborate with team members to meet daily sales goals and deliver excellent customer service

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services while meeting sales goals. You’ll support a clean, inviting shopping space and share loyalty benefits to enhance the customer experience.

The role emphasizes warmth, product knowledge, and personal approach to turn visits into memorable moments, with full-time hours and weekend shifts as part of the schedule.