Seasonal Retail Sales Pro - Fast, Friendly Service

Kohl's; Hendersonville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's in Hendersonville, TN is seeking a retail associate to deliver excellent customer service at the point of sale and across customer service processes, focusing on speed, accuracy, and a compelling customer experience.

Responsibilities include greeting customers, operating the register, scanning items, bagging merchandise, handling payments, maintaining POS standards, supporting inventory, training teammates, and participating in daily service processes.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication

Multi-tasking

Interpersonal skills

No retail experience required

Age 16+

Flexible availability

Job description

Kohl's in Hendersonville, TN is seeking a retail associate to deliver excellent customer service at the point of sale and across customer service processes, focusing on speed, accuracy, and a compelling customer experience.

Responsibilities include greeting customers, operating the register, scanning items, bagging merchandise, handling payments, maintaining POS standards, supporting inventory, training teammates, and participating in daily service processes.