Seasonal Retail Sales & POS Specialist

Kohl's; Independence (MO); On-site; USD 17,000 - 24,000; Full time

Job summary

Kohl’s is seeking an associate to deliver exceptional customer service at the point of sale and during customer interactions. You will greet customers, operate cash registers, handle payments, and support store processes to ensure a smooth checkout experience.

The role emphasizes accuracy in POS operations, adherence to company guidelines, and meeting individual goals. Flexible scheduling including days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

Skills

Excellent customer service

Multi-tasking

Communication skills

No retail experience required

16+ years old

Flexible availability

Job description

Kohl’s is seeking an associate to deliver exceptional customer service at the point of sale and during customer interactions. You will greet customers, operate cash registers, handle payments, and support store processes to ensure a smooth checkout experience.

The role emphasizes accuracy in POS operations, adherence to company guidelines, and meeting individual goals. Flexible scheduling including days, nights, weekends, and holidays is required.