Seasonal Retail Sales Associate - Shops at Stonewall

Gap Inc.; Gainesville (VA); Sur place; USD 16 531 - 24 796; Plein temps

Résumé du poste

A leading retailer is seeking a dedicated Brand Associate to enhance customer experience and drive sales. This role involves engaging with customers, promoting loyalty programs, and maintaining a positive shopping environment. Ideal candidates are effective communicators with a passion for retail.

Qualifications

• Good communicator who interacts effectively with customers.
• Passionate about retail and thrives in a fast-paced environment.
• Ability to utilize retail technology.

Responsabilités

• Engage with customers and provide excellent service.
• Promote loyalty programs and drive sales.
• Maintain a clean and organized work area.

Connaissances

Customer Service

Communication

Problem Solving

Flexibility

Description du poste

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.