Seasonal Retail Sales Associate - Rockefeller

Gap Inc; Columbus (OH); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Gap Inc. in Columbus is seeking a Brand Associate to bring the brand to life for customers through engaging service and product knowledge. You will educate, inform, and inspire shoppers while delivering an omni-channel experience.

As part of the team, you’ll support sales floor operations, help customers with loyalty programs, and collaborate with leadership to achieve store goals. The role requires strong communication and a customer-first mindset.

Formación

• Minimum age 16 or older.
• Authorized to work in the United States.
• Excellent customer service mindset.
• Strong communication and interpersonal skills.

Responsabilidades

• Assist customers and promote loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Provide an omni-channel shopping experience for customers.
• Maintain a neat, clean, organized work center.

Conocimientos

Customer service

Communication

Team collaboration

Sales skills

Omni-channel experience

Descripción del empleo

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.