Seasonal Retail Sales Associate - North Bend

Gap Inc.; North Bend (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate in Oregon to energize customers and bring the brand to life through exceptional service. You will educate shoppers, promote loyalty programs, and leverage omnichannel tools to deliver a seamless shopping experience.

As a team member, you will support sales floor operations, fitting rooms, and the cash wrap, while maintaining a neat and organized store. A passion for retail and strong communication are essential.

Qualifications

• Strong communication with customers and team to meet goals.
• Customer-focused service provider both on and off the sales floor.
• Passion for retail; thrives in a fast-paced environment.
• Problem solver with a mindset of continuous improvement.
• Flexible schedule including holidays, evenings, overnights, and weekends.
• Able to use retail technology.
• Able to move around the sales floor and stockroom and lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Educate customers about loyalty programs to promote brand loyalty.
• Enhance the customer experience using omnichannel offerings.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions and returns professionally.
• Support the sales floor, fitting rooms, cash wrap, and back-of-house as needed.
• Contribute to personal and store goals to achieve results.
• Execute operational processes efficiently and accurately.

Skills

Good communication

Customer focus

Team collaboration

Retail knowledge

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work centre.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to manoeuvre around sales floor, stockroom and office and lift up to 30 lbs.