Seasonal Retail Sales Associate - Heritage - OR

Gap Inc; Oregon; On-site; USD 21,000 - 28,000; Full time

Job summary

Gap Inc is hiring a Brand Associate in Oregon to engage customers, educate on loyalty programs, and drive sales with an omni-channel approach. You’ll work with the team to deliver a best-in-class experience while keeping the store organized and welcoming.

Ideal candidates are communicative, customer-focused, and comfortable with a fast-paced retail environment. Flexible scheduling, including evenings and weekends, is expected.

Qualifications

• Good communicator able to interact with customers and teammates.
• Customer-focused service provider delivering exceptional experiences.
• Thrives in a fast-paced retail environment and embraces learning.

Responsibilities

• Engage customers, educate on loyalty programs, and drive sales.
• Provide excellent service across the store and omnichannel options.
• Maintain a neat, organized work area and handle returns politely.
• Support sales floor, fitting room, cash wrap, and back-of-house tasks.
• Collaborate with leadership to meet store goals and personal targets.
• Operate retail technology and adapt to shifting schedules.

Skills

Communication

Customer service

Retail technology

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work centre.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to manoeuvre around sales floor, stockroom and office and lift up to 30 lbs.