Seasonal Retail Sales Associate, Naples

Macy's, Inc.; Naples (FL); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Commission and bonus opportunities

Merchandise discounts and gratis

Paid time off (PTO)

Medical, dental, vision, and 401K

Job summary

Bluemercury in Naples, FL is seeking a Seasonal Beauty Expert to drive sales and deliver exceptional client experiences in-store. You will share your passion for beauty, maintain high standards of service, and help customers find the right products to enhance their routines.

Ideal candidates have retail experience, strong communication skills and a flexible schedule including weekends and evenings. This role offers opportunities for education and growth within Macy's, Inc.'s Bluemercury brand.

Qualifications

• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.

Responsibilities

• Build client relationships and provide a welcoming atmosphere.
• Share extensive product knowledge across skincare, makeup, haircare, and fragrances.
• Offer tailored recommendations and conduct product demonstrations.
• Drive sales through promotions and loyalty programs; inform customers of events.
• Assist in stock management and maintain an organized store environment.
• Participate in in-store beauty workshops and share expertise.
• Collect customer feedback for continuous improvement.

Skills

Retail experience

Interpersonal skills

Communication skills

Customer service

Weekend/evening flexibility

Education

High school diploma or equivalent

Beauty certification is a plus

Job description

About Bluemercury:

At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions.The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curatedand premiumproduct assortment across a range of categories,Bluemercuryhelps people discovertheiruniqueselfby shining a light onwhatmakesthem wonderfully distinctive. As Bluemercurycontinues to evolve, it remainscommitted to its original intent to serve people and embrace itspurpose to be the ultimate specialist in the beauty of every individual.For more information, please visit: www.bluemercury.com.

Job Summary:

As a Seasonal Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships.You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.

Key Responsibilities:

Build Client Relationships:Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.

Share Your Product Expertise:Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.

Customize Recommendations:Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.

Sales & Promotion:Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.

Support Inventory Management:Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.

Participate in Educational Workshops:Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.

Share Feedback & Insights:Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Qualifications:

• Focused on upholdingdedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work flexibly, including weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.
• Flexible availability, including days, evenings, weekends and holidays
• Self-motivated, stays current and supports operational excellence
• Strong interpersonal skills and ability to communicate and share knowledge
• Resourceful and able to adapt quickly to changing priorities
• 1-2 years of direct experience is required
• Advanced authority and expertise in a specific brand is preferred

Physical requirements you will perform:

• Prolonged periods of standing/walking around the store or department
• Prolonged exposure to fragrance and home fragrance products.
• Frequent use of computers, handheld electronic equipment and cash registers
• Reaching, crouching, kneeling, stooping and color vision
• Lifting and moving items weighing up to 25 lbs.

What we can offer you:

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Commission and bonus opportunities li>Merchandise discounts and gratis
• Paid time off (PTO) for full time hourly employees
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

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