Seasonal Retail Sales Associate, San Jose

Macy's, Inc.; San Jose (CA); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Commission and bonus opportunities

Merchandise discounts

Paid time off

Medical, dental, vision, 401K

Advancement opportunities

Employee Assistance Program

Colleague Resource Groups

Job summary

Bluemercury is seeking a Seasonal Beauty Expert who will build strong client relationships, provide expert product knowledge across skincare, makeup, haircare and fragrances, and tailor recommendations to individual needs.

You will drive sales through proactive service, loyalty programs, and event promotions while supporting stock and workshops to enhance the in-store experience.

Qualifications

• Experience in retail, preferably beauty, with strong customer-focused service.
• Ability to communicate clearly and build rapport with diverse clients.
• Passion for beauty trends and products along with a willingness to learn.

Responsibilities

• Build and maintain personalized client relationships in-store.
• Demonstrate and explain beauty products across skincare, makeup, haircare, and fragrances.
• Provide tailored recommendations and product demonstrations to enhance the customer experience.
• Drive sales by communicating product benefits and promotions, including loyalty programs and events.
• Assist in stock management and maintain an organized, visually appealing store environment.
• Participate in and occasionally lead in-store beauty workshops.

Skills

Customer service

Product knowledge

Sales experience

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Handheld devices

Cash registers

Job description

About Bluemercury:

At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions.The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curatedand premiumproduct assortment across a range of categories,Bluemercuryhelps people discovertheiruniqueselfby shining a light onwhatmakesthem wonderfully distinctive. As Bluemercurycontinues to evolve, it remainscommitted to its original intent to serve people and embrace itspurpose to be the ultimate specialist in the beauty of every individual.For more information, please visit: www.bluemercury.com.

Job Summary:

As a Seasonal Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships.You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.

Key Responsibilities:

• Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
• Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.
• Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.
• Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.
• Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
• Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
• Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Qualifications:

• Focused on upholdingdedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work flexibly, including weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.
• Flexible availability, including days, evenings, weekends and holidays
• Self-motivated, stays current and supports operational excellence
• Strong interpersonal skills and ability to communicate and share knowledge
• Resourceful and able to adapt quickly to changing priorities
• 1-2 years of direct experience is required
• Advanced authority and expertise in a specific brand is preferred

Physical requirements you will perform:

• Prolonged periods of standing/walking around the store or department
• Prolonged exposure to fragrance and home fragrance products.
• Frequent use of computers, handheld electronic equipment and cash registers
• Reaching, crouching, kneeling, stooping and color vision
• Lifting and moving items weighing up to 25 lbs.

What we can offer you:

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Commission and bonus opportunities
• Merchandise discounts and gratis
• Paid time off (PTO) for full time hourly employees
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

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