Seasonal Retail Sales Associate, West Loop

Macy's, Inc.; Chicago (IL); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

PTO

Advancement opportunities

Mentorship

Job summary

Bluemercury is seeking a Seasonal Beauty Expert to engage customers, showcase products, and deliver a best-in-class service experience in-store. You will stay current on beauty trends, demonstrate products, and help drive sales while representing Bluemercury with professionalism.

This role requires flexibility to work weekends/evenings and a passion for beauty, with opportunities to lead workshops and contribute to an inclusive customer experience.

Qualifications

• Retail experience, preferably in beauty.
• Strong interpersonal and communication skills.
• Passion for beauty and trends.
• Flexible availability including weekends/evenings.
• High school diploma or equivalent; beauty certification is a plus.
• 1-2 years of direct experience is required.
• Advanced brand expertise preferred.

Responsibilities

• Build client relationships with customers and create an inclusive atmosphere.
• Possess extensive knowledge of beauty products across skincare, makeup, haircare, and fragrances.
• Provide tailored product recommendations based on client needs and skin types.
• Drive sales through effective communication of product benefits and promotions.
• Assist in stock management and maintain an organized store environment.
• Participate in in-store beauty workshops and share expertise with customers.
• Collect customer feedback and provide insights to management.

Skills

Retail experience

Interpersonal skills

Beauty passion

Flexible schedule

High school diploma

Beauty certification

Brand expertise

1-2 years experience

Education

High school diploma or equivalent

Job description

About Bluemercury:

At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions.The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curatedand premiumproduct assortment across a range of categories,Bluemercuryhelps people discovertheiruniqueselfby shining a light onwhatmakesthem wonderfully distinctive. As Bluemercurycontinues to evolve, it remainscommitted to its original intent to serve people and embrace itspurpose to be the ultimate specialist in the beauty of every individual.For more information, please visit: www.bluemercury.com.

Job Summary:

As a Seasonal Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships.You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.

Key Responsibilities:

Build Client Relationships:Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.

Share Your Product Expertise:Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry.

Customize Recommendations:Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience.

Sales & Promotion:Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events.

Support Inventory Management:Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.

Participate in Educational Workshops:Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.

Share Feedback & Insights:Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Qualifications:

• Focused on upholdingdedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
• Proven experience in retail, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Ability to work flexibly, including weekends and evenings.
• High school diploma or equivalent; beauty certification is a plus.
• Flexible availability, including days, evenings, weekends and holidays
• Self-motivated, stays current and supports operational excellence
• Strong interpersonal skills and ability to communicate and share knowledge
• Resourceful and able to adapt quickly to changing priorities
• 1-2 years of direct experience is required
• Advanced authority and expertise in a specific brand is preferred

Physical requirements you will perform:

• Prolonged periods of standing/walking around the store or department
• Prolonged exposure to fragrance and home fragrance products.
• Frequent use of computers, handheld electronic equipment and cash registers
• Reaching, crouching, kneeling, stooping and color vision
• Lifting and moving items weighing up to 25 lbs.

What we can offer you:

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Commission and bonus opportunities li>Merchandise discounts and gratis
• Paid time off (PTO) for full time hourly employees
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

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