Seasonal Retail Sales Associate - Flexible Hours & Benefits

Kohl's; Springfield (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Work-life balance benefits

Health & Wellness benefits

401k and associate discount programs

Life Insurance

Adoption assistance

Job summary

Kohl's in Springfield, MA seeks an energetic Customer Service Associate to handle point-of-sale transactions and assist customers with products and services. You will operate cash register, scan items, bag merchandise, and support inventory and training for new hires. This role emphasizes speed, courtesy, and teamwork in a fast-paced retail environment.

Flexible scheduling including days, nights, weekends, and holidays is ideal; no retail experience required, minimum age 16.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Job description

Kohl's in Springfield, MA seeks an energetic Customer Service Associate to handle point-of-sale transactions and assist customers with products and services. You will operate cash register, scan items, bag merchandise, and support inventory and training for new hires. This role emphasizes speed, courtesy, and teamwork in a fast-paced retail environment.

Flexible scheduling including days, nights, weekends, and holidays is ideal; no retail experience required, minimum age 16.