Seasonal Retail Sales Associate — Flexible Hours

Kohl's; Lenox (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness

Savings & Retirement

Insurance programs

Life events

Job summary

Kohl's in Lenox, MA is seeking a Customer Service Associate to deliver fast, friendly service at the point of sale and across store processes. You will assist customers with products and payments, balance registers, and help maintain overall store efficiency.

You will support inventory accuracy, assist with training new hires, and contribute to a positive shopping experience by following company guidelines and safety policies.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Communication

Flexible availability

Job description

Kohl's in Lenox, MA is seeking a Customer Service Associate to deliver fast, friendly service at the point of sale and across store processes. You will assist customers with products and payments, balance registers, and help maintain overall store efficiency.

You will support inventory accuracy, assist with training new hires, and contribute to a positive shopping experience by following company guidelines and safety policies.