Seasonal Retail Sales Associate - Flexible Hours

Kohl's; Decatur (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's is seeking a customer service focused associate to handle point-of-sale transactions and service tasks at the Chicago-area store. You will greet customers, process payments, bag merchandise, and ensure fast, friendly service while upholding Kohl's guidelines and brand standards.

Key duties include assisting customers with products and services, meeting personal goals, supporting inventory accuracy, and helping train new team members.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
• Client facing retail or service industry experience

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

No retail experience required

Age 16+

Flexible availability

Retail experience preferred

Job description

Kohl's is seeking a customer service focused associate to handle point-of-sale transactions and service tasks at the Chicago-area store. You will greet customers, process payments, bag merchandise, and ensure fast, friendly service while upholding Kohl's guidelines and brand standards.

Key duties include assisting customers with products and services, meeting personal goals, supporting inventory accuracy, and helping train new team members.