Seasonal Retail Sales Associate: Fast, Friendly Service

Kohl's; Severn (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness

Savings & Retirement Benefits

Insurance Programs

Life Events

Job summary

Kohl's is seeking a customer-focused associate at our Severn, MD location to deliver high-quality service at the point of sale and in customer services processes. You will greet customers, operate a cash register, scan items and bag merchandise while handling various payment methods to ensure a smooth shopping experience.

The role emphasizes meeting individual goals, inventory accuracy, and training support for new hires. Flexibility for days, nights, weekends and holidays is required.

Qualifications

• Excellent customer service and ability to multitask with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned

Skills

Excellent customer service

Multitasking

Verbal/written communication

Interpersonal skills

No retail experience required

Flexible availability

Job description

Kohl's is seeking a customer-focused associate at our Severn, MD location to deliver high-quality service at the point of sale and in customer services processes. You will greet customers, operate a cash register, scan items and bag merchandise while handling various payment methods to ensure a smooth shopping experience.

The role emphasizes meeting individual goals, inventory accuracy, and training support for new hires. Flexibility for days, nights, weekends and holidays is required.