Seasonal Retail Sales Pro - Fast, Friendly Customer Service

Kohl's; Forest Hill (MD); On-site; USD 2,066,000 - 2,983,000; Full time

Benefits offered by this job

PTO

Parental Leave

Medical/Dental/Vision

Job summary

Kohl’s is hiring a customer service associate to deliver friendly, accurate service at the point of sale and help with store operations in Forest Hill, MD. You will greet customers, process payments, bag merchandise, and maintain service standards with efficiency.

Flexibility to work various shifts, including days, evenings, weekends, and holidays, is required, with opportunities for teamwork and growth within the Kohl’s brand.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication skills

Flexibility

Job description

Kohl’s is hiring a customer service associate to deliver friendly, accurate service at the point of sale and help with store operations in Forest Hill, MD. You will greet customers, process payments, bag merchandise, and maintain service standards with efficiency.

Flexibility to work various shifts, including days, evenings, weekends, and holidays, is required, with opportunities for teamwork and growth within the Kohl’s brand.