Seasonal Retail Sales Associate — Fast, Flexible Hours

Kohl's; Troy (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Kohl's in Ohio is hiring a Customer Service Associate to deliver outstanding service at the point of sale and in store operations. You will greet customers, operate the register, scan items, and help shoppers with payments, returns, and loyalty programs.

This role emphasizes speed, accuracy, and friendly interactions, with flexible availability including days, nights, weekends, and holidays. Training is provided; no prior retail experience is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multitasking

Attention to detail

Interpersonal skills

Job description

Kohl's in Ohio is hiring a Customer Service Associate to deliver outstanding service at the point of sale and in store operations. You will greet customers, operate the register, scan items, and help shoppers with payments, returns, and loyalty programs.

This role emphasizes speed, accuracy, and friendly interactions, with flexible availability including days, nights, weekends, and holidays. Training is provided; no prior retail experience is required.