Seasonal Retail Sales Associate

Gap Inc.; Santa Barbara (CA); Sur place; USD 23 000 - 24 000; Temps partiel

Résumé du poste

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate customers, promote loyalty programs, and engage shoppers to drive sales across in-store and online channels.

The role emphasizes teamwork, fast-paced retail, and a flexible schedule to meet business needs, including evenings and weekends. You will support various store areas and maintain a welcoming environment for all customers.

Qualifications

• Excellent communication with customers and team to meet goals.
• Customer-focused service provider delivering exceptional customer experience.
• Passionate about retail and thriving in fast-paced environments.
• Problem solver focused on continuous improvement and feedback.

Responsabilités

• Engage customers and educate on loyalty programs to drive sales.
• Support omni-channel shopping and enhance the customer journey.
• Maintain a neat and organized workspace on the sales floor and back of house.
• Contribute to store goals by meeting personal targets and assisting with daily tasks.

Connaissances

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail technology

Outils

POS systems

Description du poste

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range: $16.90 - $17.50
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.