Seasonal Retail Pro: Fast Checkout & Service

Kohl's Illinois, Inc.; Menomonee Falls (WI); On-site; USD 18,000 - 21,000; Full time

Job summary

Kohl's Illinois, Inc. is seeking an associate to deliver excellent customer service at the point of sale and throughout customer service processes.

You will ensure fast, friendly transactions, greet customers, and assist with products while maintaining store standards in a fast-paced environment. The role emphasizes operating a cash register, processing payments, and supporting daily service tasks, including inventory accuracy and training for new hires, with availability on days, nights,

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: Client facing retail or service industry experience.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohls brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication

Age 16+

Flexible hours

Retail experience (preferred)

Job description

Kohl's Illinois, Inc. is seeking an associate to deliver excellent customer service at the point of sale and throughout customer service processes.

You will ensure fast, friendly transactions, greet customers, and assist with products while maintaining store standards in a fast-paced environment. The role emphasizes operating a cash register, processing payments, and supporting daily service tasks, including inventory accuracy and training for new hires, with availability on days, nights,