Seasonal Retail Manager: Lead Magic & Guest Experience

Cherry Hill Programs, Inc; Cumberland (MD); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Same-day pay

Employee Referral Program

Exclusive Holiday Perks

One free Santa visit for friends andf

10 photo prints

10 free holiday cards

Digital Santa message

Pixie Post access

Job summary

Cherry Hill Programs is hiring a Local Manager in Cumberland, MD to lead daily photo operations, drive sales, and deliver exceptional guest experiences for holiday memories. You will supervise staff, create staffing schedules, train new team members, and coordinate with venue partners to ensure smooth operations during the season.

The role emphasizes strong communication, leadership, and organizational skills, with a 40-hour weekly schedule and the possibility of additional hours during peak

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend pre-season training.
• Flexibility to work evenings, weekends, holidays, and peak retail periods.
• Full-time schedule of ~40 hours per week with additional hours as needed.
• Ability to lift 10–25 pounds and stand for extended periods.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Team management

Scheduling

Sales performance

Guest service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is hiring a Local Manager in Cumberland, MD to lead daily photo operations, drive sales, and deliver exceptional guest experiences for holiday memories. You will supervise staff, create staffing schedules, train new team members, and coordinate with venue partners to ensure smooth operations during the season.

The role emphasizes strong communication, leadership, and organizational skills, with a 40-hour weekly schedule and the possibility of additional hours during peak