Seasonal Retail Lead - Guest Experience

Pursuit Attractions and Hospitality, Inc.; Talkeetna (AK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Join an inclusive, global team

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and‑

Mental health and wellness resources

Job summary

Pursuit Attractions and Hospitality, Inc. is seeking a full-time Retail Associate in Alaska for the Spring/Summer 2027 season. Begin date in February 2027 with a starting wage of $22.00/hour.

The role involves supporting the Retail Manager in daily operations, merchandising, and customer service in a dynamic gift shop environment. You will assist with inventory, sourcing, training, and coordinating with accounting for cash accountability, while delivering exceptional guest experiences.

Qualifications

• Excellent interpersonal and customer service skills required.
• Strong written and verbal communication abilities and professional demeanor.
• Ability to work independently with minimal supervision and within a team.
• Excellent organizational skills and attention to detail.
• Ability to make decisions, solve problems and prioritize under pressure.
• Proficiency with inventory systems software and standard computer software.
• Physically capable of lifting up to 50 pounds and handling stairs.
• High school diploma or equivalent is required.

Responsibilities

• Assist Retail Manager with daily store operations and administration.
• Manage cash handling, attendance, revenue assurance, and opening/closing duties.
• Maintain a safe, clean, and attractive store layout and merchandising.
• Help customers find products and provide courteous service.
• Drive sales by implementing customer-service strategies to increase profitability.
• Assist with product evaluation, purchasing, and planning decisions.

Skills

Excellent interpersonal skills

Excellent communication and customer

Independent with minimal supervision

Team environment

Organizational and follow-up

Problem solving and good judgment

Work under pressure and prioritize

Learn inventory systems software

Ability to lift up to 50 lbs

Adaptability to extended hours/weekend

Education

High School Diploma or equivalent

Tools

Inventory software

Industry-standard computer software

Job description

Pursuit Attractions and Hospitality, Inc. is seeking a full-time Retail Associate in Alaska for the Spring/Summer 2027 season. Begin date in February 2027 with a starting wage of $22.00/hour.

The role involves supporting the Retail Manager in daily operations, merchandising, and customer service in a dynamic gift shop environment. You will assist with inventory, sourcing, training, and coordinating with accounting for cash accountability, while delivering exceptional guest experiences.