Seasonal Retail Host: Watches & Guest Experience

Tourneau|Bucherer; Seattle (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Tourneau Bucherer is seeking a Seasonal Support to assist sales and management in delivering an outstanding client experience on the sales floor and back-of-house operations. The role emphasizes hospitality, product knowledge of watches, and a proactive, friendly demeanor to engage discerning clients.

You will greet clients, understand their needs, showcase inventory, and collaborate with Sales Professionals to close sales while maintaining a polished store presentation.

Qualifications

• 1+ years of retail, hospitality or customer service experience.
• Bi-lingual language proficiency is a plus to cater to our international customer base.
• Expert communication skills.
• Willing to be hands-on and work with the team to fulfill operational and organizational needs.

Responsibilities

• Create a positive, inviting and fun environment for the discerning client.
• Be enthusiastic and demonstrate a passion for watches.
• Greet the client when he or she enters the store. If you recognize the client, welcome the individual back to the store.
• Listen to the needs of the client and direct them accordingly
• Understand available inventory within store and if needed, at other Tourneau stores.
• Create excitement with the client about the product.
• Partner with Sales Professionals as needed to make a sale.
• Partner with management in handling client issues to create a positive experience.
• Act as a host to the location, supporting hospitality initiatives; including offering a beverage and chocolate, seating, etc.
• Assist across all store departments as assigned.
• Clearly understand the store's daily sales objective and its relation to targets.
• Attend necessary trainings during the seasonal period.
• Readily accept constructive advice from managers on performance.

Skills

Retail experience

Customer service

Communication skills

Bi-lingual

Team player

Job description

Tourneau Bucherer is seeking a Seasonal Support to assist sales and management in delivering an outstanding client experience on the sales floor and back-of-house operations. The role emphasizes hospitality, product knowledge of watches, and a proactive, friendly demeanor to engage discerning clients.

You will greet clients, understand their needs, showcase inventory, and collaborate with Sales Professionals to close sales while maintaining a polished store presentation.