Seasonal Retail Guest Experience Specialist

Lego Group; Grand Rapids (MI); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Family Care Leave

Insurance (life and disability)

Wellbeing resources

Colleague Discount

Bonus eligibility

Hybrid Working

Job summary

LEGO Group in Grand Rapids is seeking a customer-focused store associate to greet guests, handle cash register duties, and maintain engaging displays that reflect LEGO Brand Retail standards.

You will also support daily store operations, assist with stockroom tasks, ensure safety compliance, and contribute to a welcoming, imaginative environment for visitors. The role offers a benefit-rich workplace with family leave options, insurance, wellbeing resources, and a colleague discount.

Responsibilities

• Tasks will be assigned by floor leader on duty.
• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards.
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards, know and abide by all safety regulations and notify management of potential shortage situations.

Job description

LEGO Group in Grand Rapids is seeking a customer-focused store associate to greet guests, handle cash register duties, and maintain engaging displays that reflect LEGO Brand Retail standards.

You will also support daily store operations, assist with stockroom tasks, ensure safety compliance, and contribute to a welcoming, imaginative environment for visitors. The role offers a benefit-rich workplace with family leave options, insurance, wellbeing resources, and a colleague discount.