Seasonal Brick Retail Guest Experience Specialist

LEGO Gruppe; Natick (MA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Life and disability insurance

Colleague discount

Wellbeing resources

Job summary

LEGO Group in Natick, MA is seeking a Retail Sales Associate to greet guests, operate the POS, and uphold LEGO Brand Retail standards in a hybrid work arrangement with an average of 3 days per week in the office.

You will maintain clean displays, assist in stockroom receiving merchandise, engage customers with promotions and loyalty programs, and escalate issues to management when needed. Join a diverse, playful culture that values creativity and growth.

Qualifications

• Greet guests and manage cash registers with professionalism.
• Maintain clean store environment and LEGO Brand visuals.
• Follow safety regulations and stockroom procedures.

Responsibilities

• Maintain and operate stockroom per LEGO Brand Retail standards.
• Resolve customer issues and escalate to management when needed.
• Engage customers through promotions and loyalty programs.
• Perform daily operational tasks and contribute to store performance.
• Support promotional activities and maintain display integrity.

Skills

Customer service

Cash handling

Visual merchandising

Communication

Job description

LEGO Group in Natick, MA is seeking a Retail Sales Associate to greet guests, operate the POS, and uphold LEGO Brand Retail standards in a hybrid work arrangement with an average of 3 days per week in the office.

You will maintain clean displays, assist in stockroom receiving merchandise, engage customers with promotions and loyalty programs, and escalate issues to management when needed. Join a diverse, playful culture that values creativity and growth.