Seasonal Retail Customer Experience Guide

Patagonia; Santa Cruz (CA); On-site; USD 43,000 - 45,000; Part time

Benefits offered by this job

Wellness Time

Employee discounts

Benefits required by law

Job summary

Patagonia in Santa Cruz is seeking a Customer Experience Guide for seasonal coverage to support peak periods, assist on the sales floor, restock, and deliver best-in-class service while embodying the brand and environmental commitments.

You will engage customers, learn product details, participate in activism hours, and help maintain store visuals and operations, with a focus on community and environmental stewardship.

Qualifications

• Proven customer service or sales experience preferred.
• Interest in products and services is a plus.
• Able to work during peak seasons and maintain store standards.

Responsibilities

• Deliver best-in-class service by centering the customer in everything we do.
• Stock, stage, and restock products on the sales floor.
• Engage in daily front-line store and customer experience activities.
• Support core teams during peak seasons and events.

Skills

Customer Service

Sales

Problem Solving

Communication

Organization

Job description

Patagonia in Santa Cruz is seeking a Customer Experience Guide for seasonal coverage to support peak periods, assist on the sales floor, restock, and deliver best-in-class service while embodying the brand and environmental commitments.

You will engage customers, learn product details, participate in activism hours, and help maintain store visuals and operations, with a focus on community and environmental stewardship.