Seasonal Retail Cashier & Customer Service Pro

Kohl's; Upland (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Work life balance

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Associate discount

Job summary

Kohl’s is hiring for an in-store associate focused on delivering outstanding customer service at the point of sale. You will greet customers, operate the register, scan items, and manage payments while maintaining store standards and efficiency.

Responsibilities include assisting with product inquiries, supporting inventory accuracy, and helping train new teammates. Flexible availability, including weekends and holidays, is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required; 16+ years old; flexible schedule.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Guest service

Communication skills

No retail experience required

Age 16+

Flexible availability

Job description

Kohl’s is hiring for an in-store associate focused on delivering outstanding customer service at the point of sale. You will greet customers, operate the register, scan items, and manage payments while maintaining store standards and efficiency.

Responsibilities include assisting with product inquiries, supporting inventory accuracy, and helping train new teammates. Flexible availability, including weekends and holidays, is required.