Seasonal Retail Backroom & Customer Service

The TJX Companies, Inc.; Hanover (York County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Health care coverage

Dental and vision

Life insurance

Short/long term disability

Paid holidays

Paid vacation

Employee assistance program

Referral bonuses

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring at our Hanover, PA location for a position focused on delivering a highly satisfying customer experience.

You will engage with customers, maintain a clean, organized store, and support store operations while adhering to company standards and loss-prevention practices. Responsibilities include assisting customers, promoting rewards programs, processing transactions, and contributing to a positive store culture.

Qualifications

• Possesses excellent customer service skills and strives for a positive customer experience.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking across store tasks.
• Able to adapt to changes and maintain composure in unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model established customer experience practices with customers and team.
• Promote credit and loyalty programs to customers.
• Ring customer purchases/returns and handle cash accurately per procedures.
• Maintain merchandising standards and prepare items for the sales floor.
• Participate in store recovery and maintain store cleanliness.
• Support safety and shrink reduction initiatives and labor policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Team-oriented

Job description

The TJX Companies, Inc. is hiring at our Hanover, PA location for a position focused on delivering a highly satisfying customer experience.

You will engage with customers, maintain a clean, organized store, and support store operations while adhering to company standards and loss-prevention practices. Responsibilities include assisting customers, promoting rewards programs, processing transactions, and contributing to a positive store culture.