Seasonal Retail Associate: Truck Unload & Customer Care

Michaels Stores; Plainview (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Plainview, NY is seeking a Team Member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unload, stocking, and merchandising while supporting Buy Online Pickup in Store and Ship From Store processes.

Role requires ability to stand for long periods, lift heavy boxes, and work nights/weekends. Benefits and equal opportunity employment are provided by Michaels.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; complete enrollments.
• Educate customers on VOC surveys.
• Assist with Omni channel processes: Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance including go-back."
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; promote a positive image.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Retail knowledge

Team member

Tools

POS system

Job description

Michaels Stores in Plainview, NY is seeking a Team Member to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience. You will participate in truck unload, stocking, and merchandising while supporting Buy Online Pickup in Store and Ship From Store processes.

Role requires ability to stand for long periods, lift heavy boxes, and work nights/weekends. Benefits and equal opportunity employment are provided by Michaels.