Seasonal Retail Associate – Flexible Schedule, World‑Class Service

Uncharted; Acton, Northern (MA, KY); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Uncharted in Acton, MA is hiring a Seasonal Sales Associate to deliver outstanding customer service in a fast-paced retail setting. You will assist shoppers, maintain display standards, and process transactions at the POS while supporting store promotions and inventory tasks. The position requires flexibility to work nights, weekends, and holidays.

Candidates should be comfortable standing long periods and lifting up to 50 lbs. Training will cover the G.U.E.S.T.

Qualifications

• Previous experience in specialty retail is preferred, but not required.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador.
• Build customer loyalty by being friendly, attentive and respectful of customers.
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.

Skills

Customer service

Sales

Teamwork

Multitasking

Tools

POS Systems

Microsoft Office

Job description

Uncharted in Acton, MA is hiring a Seasonal Sales Associate to deliver outstanding customer service in a fast-paced retail setting. You will assist shoppers, maintain display standards, and process transactions at the POS while supporting store promotions and inventory tasks. The position requires flexibility to work nights, weekends, and holidays.

Candidates should be comfortable standing long periods and lifting up to 50 lbs. Training will cover the G.U.E.S.T.